User Data Deletion Instructions
Last Updated: July 20, 2026
In compliance with Meta Platform Terms, GDPR, and consumer privacy laws, Flownware provides a straightforward mechanism for users, clients, and end-prospects to request complete removal of their personal, lead, Facebook Page, or WhatsApp Business data stored within our systems.
Method 1: Direct Email Deletion Request (Recommended)
To request complete erasure of your data (including lead records, WhatsApp messaging logs, connected Facebook Page details, or contact submissions), please send an email with the subject "Data Deletion Request" to:
Email Address: contact@flownware.com
Please include the following details in your email:
- Your Full Name and Business Name
- The Phone Number or Email associated with your account or lead form
- Facebook Page ID or WhatsApp Business Account ID (if applicable)
Method 2: How to Revoke Facebook App Permissions
If you connected your Facebook account or Page to Flownware via Facebook Login, you can remove permissions directly from your Facebook settings:
- Log in to your Facebook account and go to Settings & Privacy > Settings.
- Navigate to Apps and Websites in the left sidebar menu.
- Locate Flownware in the list of active applications.
- Click Remove to revoke access permissions for your Pages and Lead Ads.
- Once access is revoked, our automated integration webhooks will immediately cease receiving new lead data from your account.
Processing Timeline & Confirmation
- Upon receiving a valid deletion request, Flownware will permanently delete all associated personal lead records and API access tokens from our active servers within 30 calendar days.
- You will receive an official confirmation email once the data purge operation is fully complete.